Primary Care
Comprehensive primary care consultations covering diagnosis, treatment, and prevention of common health conditions, all from the comfort of home.
Start your visit →What we treat
General medicine visits address a broad range of everyday health concerns. Common reasons patients book a consultation include respiratory infections, urinary tract infections, skin conditions, seasonal allergies, acid reflux, and medication refills for stable conditions. Our physicians can also evaluate symptoms such as fatigue, headaches, and minor injuries. If your case requires in-person imaging, labs, or a procedure, we will refer you to an appropriate local provider. For medical emergencies — chest pain, difficulty breathing, severe bleeding, or signs of stroke — please call 911 or visit your nearest emergency department.
What to expect during your visit
After you complete your intake, a licensed physician reviews your history and schedules a video consultation, typically within 24 hours. Visits run 15 to 20 minutes and cover your current concerns, relevant history, and a discussion of treatment options. When a prescription is appropriate, it is sent electronically to the pharmacy of your choice. You will receive a visit summary and any follow-up instructions in your patient portal. If your provider determines telemedicine is not the right setting for your issue, they will explain why and help point you toward the right next step.
When to choose telemedicine vs. urgent care
Telemedicine works well for conditions that can be evaluated through conversation and visual examination — most infections, skin issues, refills, and chronic-condition check-ins fit this model. Urgent care or in-person evaluation is more appropriate when a condition requires hands-on examination, imaging, lab testing, or a procedure. Examples include suspected fractures, deep wounds, significant abdominal pain, or moderate-to-severe asthma flare-ups. Our providers will always tell you when in-person care is the safer choice. Your health outcome matters more than completing a virtual visit.